Returns Policy
We want you to be completely satisfied with your purchase. If you wish to return an item, please read our policy carefully before doing so.
Eligibility
To be eligible for a full refund, items must be returned in the same condition as they were received — unused, undamaged, and in their original packaging with all components included.
Return Postage
The buyer is responsible for covering the cost of return postage. We recommend using a tracked delivery service, as we cannot be held responsible for items lost or damaged in transit on their way back to us.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
Items that are returned damaged, used, or not in their original packaging will not be eligible for a full refund and may be returned to the buyer or subject to a restocking fee.
How to Return
To initiate a return, please contact us at solipltd@gmail.com with your order number and reason for return. We will provide the return address once your request is approved.
